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Dealing with a Difficult Boss

In: DANCING ON THE EDGE OF GREATNESS Making Leadership Personal

Author

Listed:
  • SOPHIA CHIN

Abstract

Joanne is the head of IT service delivery for a tech company. Her boss has just closed the largest sale in the history of the organization. And while he is still basking in the glory, he asks Joanne to manage the account. Joanne is all fired up and ready for the challenge. She leads the tedious onboarding process to set up the new service and get into operational mode. But within two months, she realizes that her boss failed to bid for the project properly, and she is now personally accountable for a project that will be lucky to break even. This is a complex project requiring special expertise, but Joanne can’t afford to hire the external resources she needs to deliver the services properly. Mistakes happen regularly. It’s like a bomb goes off somewhere in the project every other day. The implementation drags on and the project becomes drastically behind schedule…

Suggested Citation

  • Sophia Chin, 2023. "Dealing with a Difficult Boss," World Scientific Book Chapters, in: DANCING ON THE EDGE OF GREATNESS Making Leadership Personal, chapter 7, pages 139-147, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789811251214_0007
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    More about this item

    Keywords

    Leadership; Entrepreneurship; Leadership Development; Personal Development; Creativity; Motivation; Management; Human Resources;
    All these keywords.

    JEL classification:

    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • L2 - Industrial Organization - - Firm Objectives, Organization, and Behavior

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