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+Influencing in the Moment

In: POSITIVE INFLUENCE THE FIRST AND LAST MILE OF LEADERSHIP

Author

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  • TSUN-YAN HSIEH
  • HUIJIN KONG

Abstract

What never fails to amaze us is how many influencers go into a high-stakes meeting with a presentation and proceed to blast away, totally blind to the wealth of information gushing forward even as the first slide goes on the screen. Roberto, one of Tsun-yan’s most esteemed industry experts, was once invited to address a leading telco’s management committee. Not even three slides in, he felt vaguely uncomfortable with the audience’s silent reaction, which he countered with more vehemence and intensity in his content delivery. Tsun-yan, who convened the session, winced when he noticed the management committee members were mostly looking at their cell phones and not at all attentive to what he was saying or what was on the screen. What could Roberto or Tsun-yan do in that moment?…

Suggested Citation

  • Tsun-Yan Hsieh & Huijin Kong, 2023. "+Influencing in the Moment," World Scientific Book Chapters, in: POSITIVE INFLUENCE THE FIRST AND LAST MILE OF LEADERSHIP, chapter 8, pages 104-121, World Scientific Publishing Co. Pte. Ltd..
  • Handle: RePEc:wsi:wschap:9781944660574_0008
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    Keywords

    Influence; Outcomes; Context-Pressures-Judgments; Task-Relationship; Think-Feel-Do; Insight & Inquiry; Seeing and Sensing; Moments; Leadership; Persuasion; Inspire; Conative; Pressure Point; Inner Being; Mental Model; Habit of Mind;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • L21 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Business Objectives of the Firm
    • L22 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Organization and Market Structure
    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights

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