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Effects of Innovation in Standardised, Customised and Bespoke Services: Evidence from Germany

In: Service Innovation Organizational Responses to Technological Opportunities & Market Imperatives

Author

Listed:
  • Christiane Hipp

    (TU Hamburg-Harburg, Schwarzenbergstr. 95, 21073 Hamburg, Germany)

  • Bruce S. Tether

    (CRIC & PREST, University of Manchester & UMIST, Precinct Centre, Manchester, M13 9QH, UK)

  • Ian Miles

    (CRIC & PREST, University of Manchester & UMIST, Precinct Centre, Manchester, M13 9QH, UK)

Abstract

The following sections are included:IntroductionInnovation in ServicesAnalysis of the Evidence of Innovation in German ServicesThe Effects of the InnovationsConclusionsAppendix

Suggested Citation

  • Christiane Hipp & Bruce S. Tether & Ian Miles, 2003. "Effects of Innovation in Standardised, Customised and Bespoke Services: Evidence from Germany," World Scientific Book Chapters, in: Joe Tidd & Frank M Hull (ed.), Service Innovation Organizational Responses to Technological Opportunities & Market Imperatives, chapter 7, pages 175-210, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9781848161306_0007
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    Citations

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    Cited by:

    1. Giannopoulou Eleni & Barlatier Pierre-Jean & Pénin Julien, 2017. "Same but Different? The impact of Research and Technology Organizations versus Universities on firms’ innovation," Working Papers of BETA 2017-09, Bureau d'Economie Théorique et Appliquée, UDS, Strasbourg.
    2. Hipp, Christiane & Grupp, Hariolf, 2005. "Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies," Research Policy, Elsevier, vol. 34(4), pages 517-535, May.

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