IDEAS home Printed from https://ideas.repec.org/h/spr/undchp/978-3-319-97082-0_9.html
   My bibliography  Save this book chapter

New Ways of Data Entry in Doctor-Patient Encounters

In: Design Thinking Research

Author

Listed:
  • Matthias Wenzel

    (Hasso Plattner Institute for Digital Engineering, University of Potsdam)

  • Anja Perlich

    (Hasso Plattner Institute for Digital Engineering, University of Potsdam)

  • Julia P. A. Thienen

    (Hasso Plattner Institute for Digital Engineering, University of Potsdam)

  • Christoph Meinel

    (Hasso Plattner Institute for Digital Engineering, University of Potsdam)

Abstract

Maintenance and restoration of human well-being is healthcare’s central purpose. However, medical personnel’s everyday work has become more and more characterized by administrative tasks, such as writing medical reports or documenting a patient’s treatment. Particularly in the healthcare sector, these tasks usually entail working with different software systems on mostly traditional desktop computers. Using such machines to collect data during doctor-patient encounters presents a great challenge. The doctor wants to gather patient data as quickly and as completely as possible. On the other hand, the patient wants the doctor to empathize with him or her. Capturing data with a keyboard, using a traditional desktop computer, is cumbersome. Furthermore, this setting can create a barrier between doctor and patient. Our aim is to ease data entry in doctor-patient encounters. In this chapter, we present a software tool, Tele-Board MED, that allows recording data with the help of handwritten and spoken notes that are transformed automatically to a textual format via handwriting and speech recognition. Our software is a lightweight web application that runs in a web browser. It can be used on a multitude of hardware, especially mobile devices such as tablet computers or smartphones. In an initial user test, the digital techniques were rated as more suitable than a traditional pen and paper approach that entails follow-up content digitization.

Suggested Citation

  • Matthias Wenzel & Anja Perlich & Julia P. A. Thienen & Christoph Meinel, 2019. "New Ways of Data Entry in Doctor-Patient Encounters," Understanding Innovation, in: Christoph Meinel & Larry Leifer (ed.), Design Thinking Research, pages 159-177, Springer.
    • Handle: RePEc:spr:undchp:978-3-319-97082-0_9
    DOI: 10.1007/978-3-319-97082-0_9
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Hunter, Benjamin M. & Murray, Susan F. & Marathe, Shweta & Chakravarthi, Indira, 2022. "Decentred regulation: The case of private healthcare in India," World Development, Elsevier, vol. 155(C).
    2. King, Ceridwyn & Madera, Juan M. & Lee, Lindsey & Murillo, Enrique & Baum, Tom & Solnet, David, 2021. "Reimagining attraction and retention of hospitality management talent– A multilevel identity perspective," Journal of Business Research, Elsevier, vol. 136(C), pages 251-262.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:undchp:978-3-319-97082-0_9. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.