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Individual Readiness for Change in the Context of Enterprise Resource Planning System Implementation

In: Management of the Interconnected World

Author

Listed:
  • Leonardo Caporarello

    (Bocconi University)

  • Assia Viachka

    (Bocconi University)

Abstract

The present study takes a rather innovative approach and investigates the organizational implications of the implementation of Enterprise Resource Planning (ERP) systems in companies from people integration, process integration and information integration perspectives. In this manner we discover the ERP-specific sources of resistance that could affect negatively the deployment of the software in an organization. Then, we argue that a general set of beliefs shapes employees readiness to change to IT use and provides the foundation for resistance or for adoptive behavior. We define the concept of readiness for change in the context of ERP implementation and introduce a readiness for change assessment approach. Then, we test empirically the study hypotheses upon which the research model was build. The results obtained offer insights into factors that can improve the effectiveness of ERP implementation strategies.

Suggested Citation

  • Leonardo Caporarello & Assia Viachka, 2010. "Individual Readiness for Change in the Context of Enterprise Resource Planning System Implementation," Springer Books, in: Alessandro D'Atri & Marco De Marco & Alessio Maria Braccini & Francesca Cabiddu (ed.), Management of the Interconnected World, pages 89-96, Springer.
    • Handle: RePEc:spr:sprchp:978-3-7908-2404-9_11
    DOI: 10.1007/978-3-7908-2404-9_11
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    Cited by:

    1. Iqbal, Anam & Asrar-ul-Haq, Muhammad, 2018. "Establishing relationship between TQM practices and employee performance: The mediating role of change readiness," International Journal of Production Economics, Elsevier, vol. 203(C), pages 62-68.

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