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A Fuzzy Measure of Satisfaction for University Education as a Key for Employment

In: Effectiveness of University Education in Italy

Author

Listed:
  • Corrado Crocetta

    (University of Foggia)

  • Giuseppe Delvecchio

    (Polytechnic of Bar)

Abstract

Summary In this paper, we propose a fuzzy approach to measure the degree of satisfaction of graduates on the suitability of university education for working purposes. The indicators proposed come from two factors: the importance attributed to six aspects of university education and the quality of the service perceived by graduates. We use these indices to evaluate the first results of a telephone survey on a sample group of graduates at the University of Foggia. Using factor analysis, we show that all the aspects of university education can be summarised in just one dimension.

Suggested Citation

  • Corrado Crocetta & Giuseppe Delvecchio, 2007. "A Fuzzy Measure of Satisfaction for University Education as a Key for Employment," Springer Books, in: Luigi Fabbris (ed.), Effectiveness of University Education in Italy, pages 11-27, Springer.
    • Handle: RePEc:spr:sprchp:978-3-7908-1751-5_2
    DOI: 10.1007/978-3-7908-1751-5_2
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    Cited by:

    1. Donata Marasini & Piero Quatto & Enrico Ripamonti, 2016. "Intuitionistic fuzzy sets in questionnaire analysis," Quality & Quantity: International Journal of Methodology, Springer, vol. 50(2), pages 767-790, March.

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