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Transforming the Travel Experience: The Use of Smartphones for Travel

In: Information and Communication Technologies in Tourism 2013

Author

Listed:
  • Dan Wang

    (The Hong Kong Polytechnic University)

  • Daniel R. Fesenmaier

    (Temple University)

Abstract

The goal of this study was to develop an in-depth understanding of the use of smartphones and their impact on the travel experience. The results indicate that the use of smartphones can significantly transform the travel experience by changing travel planning, constructing and destructing one’s sense of tourism, and reconfiguring the relationships among tourists, places, and others. Importantly, the findings establish a strong foundation for reconceptualising the travel experience within the context of mobile technology, and in turn, provide practical implications for mobile marketing and destination marketing.

Suggested Citation

  • Dan Wang & Daniel R. Fesenmaier, 2013. "Transforming the Travel Experience: The Use of Smartphones for Travel," Springer Books, in: Lorenzo Cantoni & Zheng (Phil) Xiang (ed.), Information and Communication Technologies in Tourism 2013, edition 127, pages 58-69, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-36309-2_6
    DOI: 10.1007/978-3-642-36309-2_6
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    Citations

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    Cited by:

    1. Aleksander Groth & Daniel Haslwanter, 2016. "Efficiency, effectiveness, and satisfaction of responsive mobile tourism websites: a mobile usability study," Information Technology & Tourism, Springer, vol. 16(2), pages 201-228, June.
    2. Tulel Cherop Patricia & Beatrice Ombaka & Kariuki Ann, 2019. "Stakeholder participation influence on tourism performance in West Pokot County," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 8(6), pages 105-115, October.
    3. Hoffmann, Christin & Abraham, Charles & Skippon, Stephen M. & White, Mathew P., 2018. "Cognitive construction of travel modes among high-mileage car users and non-car users – A Repertory Grid analysis," Transportation Research Part A: Policy and Practice, Elsevier, vol. 118(C), pages 216-233.
    4. Sergei Mikhailov & Alexey Kashevnik, 2020. "Tourist Behaviour Analysis Based on Digital Pattern of Life—An Approach and Case Study," Future Internet, MDPI, vol. 12(10), pages 1-16, September.
    5. Adrian Tanti & Dimitrios Buhalis, 2017. "The influences and consequences of being digitally connected and/or disconnected to travellers," Information Technology & Tourism, Springer, vol. 17(1), pages 121-141, March.
    6. Seung Jae Lee, 0. "A review of audio guides in the era of smart tourism," Information Systems Frontiers, Springer, vol. 0, pages 1-11.
    7. Adrian Tanti & Dimitrios Buhalis, 0. "The influences and consequences of being digitally connected and/or disconnected to travellers," Information Technology & Tourism, Springer, vol. 0, pages 1-21.
    8. Seung Jae Lee, 2017. "A review of audio guides in the era of smart tourism," Information Systems Frontiers, Springer, vol. 19(4), pages 705-715, August.
    9. Balouchi Mina & Khanmohammadi Ehsan, 2015. "Using Logarithmic Fuzzy Preference Programming To Prioritization Social Media Utilization Based On Tourists’ Perspective," Foundations of Management, Sciendo, vol. 7(1), pages 7-18, June.
    10. Clauss, Thomas & Döppe, Sebastian, 2016. "Why do urban travelers select multimodal travel options: A repertory grid analysis," Transportation Research Part A: Policy and Practice, Elsevier, vol. 93(C), pages 93-116.

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