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Critical Debate

In: Customer Knowledge Management

Author

Listed:
  • Silvio Wilde

Abstract

SMEs are of vital importance in our worldwide economy. Their characteristics were described in Chap. 2 . While Chap. 3 dealt with the management of knowledge, Chap. 4 focused on the exchange of knowledge within a company. Chapter 5 also dealt with knowledge management, but put the main emphasis on the business partner ‘customer’.

Suggested Citation

  • Silvio Wilde, 2011. "Critical Debate," Springer Books, in: Customer Knowledge Management, chapter 0, pages 79-101, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-16475-0_7
    DOI: 10.1007/978-3-642-16475-0_7
    as

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