Customer Knowledge Management
Author
Abstract
Individual chapters are listed in the "Chapters" tab
Suggested Citation
DOI: 10.1007/978-3-642-16475-0
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Citations
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Cited by:
- Patient Rambe & Mpho Agnes Mbeo, 2017. "Technology-Enhanced Knowledge Management Framework for Retaining Research Knowledge among University Academics," Journal of Economics and Behavioral Studies, AMH International, vol. 9(1), pages 189-206.
- Emil Knezovic, 2018. "The Influence Of Strategic Hr Practices On Organizational Performance In Micro Companies," Economic Review: Journal of Economics and Business, University of Tuzla, Faculty of Economics, vol. 16(2), pages 53-62, November.
Book Chapters
The following chapters of this book are listed in IDEAS- Silvio Wilde, 2011. "Introduction," Springer Books, in: Customer Knowledge Management, chapter 0, pages 1-10, Springer.
- Silvio Wilde, 2011. "Small and Medium-Sized Enterprises," Springer Books, in: Customer Knowledge Management, chapter 0, pages 11-18, Springer.
- Silvio Wilde, 2011. "Knowledge Management," Springer Books, in: Customer Knowledge Management, chapter 0, pages 19-32, Springer.
- Silvio Wilde, 2011. "Knowledge Transfer and Sharing," Springer Books, in: Customer Knowledge Management, chapter 0, pages 33-43, Springer.
- Silvio Wilde, 2011. "Customer Relationship – Customer Knowledge," Springer Books, in: Customer Knowledge Management, chapter 0, pages 45-56, Springer.
- Silvio Wilde, 2011. "Practical Investigation," Springer Books, in: Customer Knowledge Management, chapter 0, pages 57-77, Springer.
- Silvio Wilde, 2011. "Critical Debate," Springer Books, in: Customer Knowledge Management, chapter 0, pages 79-101, Springer.
- Silvio Wilde, 2011. "Conclusion," Springer Books, in: Customer Knowledge Management, chapter 0, pages 103-108, Springer.
- Silvio Wilde, 2011. "Appendix," Springer Books, in: Customer Knowledge Management, chapter 0, pages 109-129, Springer.
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