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Using Qualitative System Dynamics to Enhance the Performance Measurement of Sustainability

In: Business Performance Measurement and Management

Author

Listed:
  • Cristiana Parisi

    (University of Siena)

Abstract

This paper aims to propose the adoption of qualitative system dynamics frameworks in order to improve the so called “second generation” performance measurement models with regards to the social and environmental dimensions of business performance. The said models address the issue of connecting financial and non financial indicators by using strategy or success maps. Some authors suggested the use of system dynamics approaches to improve them by taking into account the dynamic nature of performance and the transformation processes linking objectives and resources. Based on a system thinking approach this paper specifically focuses on the performance measurement of sustainability, suggesting the adoption of qualitative system dynamic frameworks in order to better identify objectives and in support of a correct process of selection of indicators.

Suggested Citation

  • Cristiana Parisi, 2010. "Using Qualitative System Dynamics to Enhance the Performance Measurement of Sustainability," Springer Books, in: Paolo Taticchi (ed.), Business Performance Measurement and Management, chapter 0, pages 115-130, Springer.
  • Handle: RePEc:spr:sprchp:978-3-642-04800-5_8
    DOI: 10.1007/978-3-642-04800-5_8
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    Cited by:

    1. Erik G. Hansen & Stefan Schaltegger, 2016. "The Sustainability Balanced Scorecard: A Systematic Review of Architectures," Journal of Business Ethics, Springer, vol. 133(2), pages 193-221, January.
    2. Wided Bedoui & Mame Gningue, 2019. "An integrated performance monitoring model based on port stakeholders perceptions [Modèle de pilotage de la performance globale basé sur les perceptions des parties prenantes portuaires]," Post-Print hal-02901541, HAL.

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