IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-3-540-77495-2_14.html
   My bibliography  Save this book chapter

A matter of trust — A journey through the Five Continents of Change Management

In: Change 2.0

Author

Listed:
  • Joachim Klewes

    (Freie Universität Berlin)

  • Ralf Langen

    (Pleon’s Change & Transformation Practice)

Abstract

Today, organisations are in a continuous process of transformation. Change is the norm, not the exception. At the same time, it is becoming increasingly difficult to generate enthusiasm for change and transformation1 among management, employees and the public. In recent years, it has become significantly harder to make change work. One key component of professional change management is implementing a holistic communications strategy that differentiates between various types of transformation. Here, we liken these types of transformation to expeditions: the organisation is travelling on the route of success, and its possible destinations are the Five Continents of Change. For all these expeditions, Pleon’s experience shows trust to be the single most important factor in deciding whether change succeeds or fails.

Suggested Citation

  • Joachim Klewes & Ralf Langen, 2008. "A matter of trust — A journey through the Five Continents of Change Management," Springer Books, in: Joachim Klewes & Ralf Langen (ed.), Change 2.0, pages 159-181, Springer.
  • Handle: RePEc:spr:sprchp:978-3-540-77495-2_14
    DOI: 10.1007/978-3-540-77495-2_14
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-3-540-77495-2_14. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.