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Successful Process and Performance Controlling in the Power Supply Industry by SÜWAG Energie

In: Corporate Performance Management

Author

Listed:
  • André Dreißen

    (IDS Scheer AG)

  • Rainer Heinrichs

    (Süwag Energie AG)

Abstract

Summary SÜWAG Energie AG took the decision to implement a program continuous process and system optimization of its business processes based on ARIS Process Performance Manager. The service processes at four different locations were selected for Performance Monitoring with a standardized, software-supported process controlling system. After just two months, the first substantiated analysis based on SAP IS-U were available, so that process improvement measures could be initiated.

Suggested Citation

  • André Dreißen & Rainer Heinrichs, 2006. "Successful Process and Performance Controlling in the Power Supply Industry by SÜWAG Energie," Springer Books, in: Corporate Performance Management, pages 65-76, Springer.
    • Handle: RePEc:spr:sprchp:978-3-540-30787-7_5
    DOI: 10.1007/3-540-30787-7_5
    as

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