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Managing of Process Key Performance Indicators as Part of the ARIS Methodology

In: Corporate Performance Management

Author

Listed:
  • Andreas Kronz

    (IDS Scheer AG)

Abstract

Summary Evaluating processes with the aid of key performance indicators continues to gain acceptance as an integral element of corporate controlling as well as process management. This article will first describe the tasks associated with process controlling, which will then be used as a basis for defining the objectives of a process-oriented key performance indicator management system. In particular, we will explain how the description of key performance indicators can be integrated in general process modelling. When KPI management has been assigned its proper place in the process management loop, roles that are needed to implement it in real terms will be defined.

Suggested Citation

  • Andreas Kronz, 2006. "Managing of Process Key Performance Indicators as Part of the ARIS Methodology," Springer Books, in: Corporate Performance Management, pages 31-44, Springer.
    • Handle: RePEc:spr:sprchp:978-3-540-30787-7_3
    DOI: 10.1007/3-540-30787-7_3
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    Cited by:

    1. Adela del-Río-Ortega & Manuel Resinas & Amador Durán & Beatriz Bernárdez & Antonio Ruiz-Cortés & Miguel Toro, 2019. "Visual ppinot: A Graphical Notation for Process Performance Indicators," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 61(2), pages 137-161, April.

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