The Role of Line Managers in Motivation of Older Workers

This chapter sets out to answer the question as to what extent and how line managers support older workers at work and to what extent their support influences the motivation and productivity of older workers. The role of line managers in the implementation of Human Resource (HR) policies has grown over the years. This role is particularly important in the case of older workers as their situations differ greatly and line managers can tailor HR policies to their individual preferences. The support which line managers provide to older workers has a positive effect on their motivation to continue in work and on their productivity. An important issue is whether line managers are able and willing to support older workers. An overview of relevant factors which impact on line manager’s activities shows that negative stereotypes about older workers have become less salient in recent years. Meanwhile, research shows that the opportunities and support for line managers are important determinants of how they provide actual support for older workers. The implications of these findings are discussed in the concluding section of this chapter.