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Before It Goes South: The Ethical Dilemma of Artificial Intelligence in Human Resource Management—The Bangladesh Workplace Experience

In: HRM, Artificial Intelligence and the Future of Work

Author

Listed:
  • Hakeem Adeniyi Ajonbadi

    (University of Doha for Science and Technology)

  • Shiban Khan

    (University of Doha for Science and Technology)

  • Mutiat Owolewa

    (Birmingham City University)

Abstract

The use of artificial intelligence is prevalent and pervasive in the workplace. Employers use AI to perform many HRM functions—from sourcing to screening candidates, predicting turnover, calculating compensations, and powering workforce analytics. However, HR experts are confronted with the challenge of finding a balance between using AI to gain competitive advantages and preventing the anathema of ethical issues. While AI is an algorithm that mimics human intelligence to function, it is characterized by unintended biases that could escalate discrimination and lack of fairness, loss of privacy, control, among others. It is increasingly becoming incontrovertible that AI is not a silver bullet for HRM but undoubtedly a tool to aid human decision-making for quicker, smarter, and more meaningful outcomes. This chapter examines the use of AI within the workplace in Bangladesh, the associated ethical issues and makes recommendations.

Suggested Citation

  • Hakeem Adeniyi Ajonbadi & Shiban Khan & Mutiat Owolewa, 2024. "Before It Goes South: The Ethical Dilemma of Artificial Intelligence in Human Resource Management—The Bangladesh Workplace Experience," Springer Books, in: Olatunji David Adekoya & Chima Mordi & Hakeem Adeniyi Ajonbadi (ed.), HRM, Artificial Intelligence and the Future of Work, chapter 0, pages 147-167, Springer.
    • Handle: RePEc:spr:sprchp:978-3-031-62369-1_8
    DOI: 10.1007/978-3-031-62369-1_8
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