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Digital Consumer Behavior

In: Consumer Behavior in Practice

Author

Listed:
  • Eugene Y. Chan

    (Toronto Metropolitan University)

Abstract

Consumer behavior has undergone significant change as a result of the rise of digitalization. The widespread adoption of digital technologies has resulted in a significant change in how consumers interact with brands, products, and services. The dramatic expansion of information accessaccess is one of the most notable effects of digitalization. Nowadays, consumers have accessaccess to a wealth of information that enables them to research products, compare prices, read reviews, and decide after doing so.

Suggested Citation

  • Eugene Y. Chan, 2024. "Digital Consumer Behavior," Springer Books, in: Consumer Behavior in Practice, chapter 0, pages 127-144, Springer.
  • Handle: RePEc:spr:sprchp:978-3-031-50947-6_7
    DOI: 10.1007/978-3-031-50947-6_7
    as

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