IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-3-030-20415-0_32.html
   My bibliography  Save this book chapter

The Application of Experiential Avatar-based Sales and Service Training in International Business Curriculums: A Practical Guide for Instructors

In: The Palgrave Handbook of Learning and Teaching International Business and Management

Author

Listed:
  • John R. Lax

    (Saint Leo University)

Abstract

The use of avatar technology allows faculty to replicate human interaction in a number of International Business (IB) courses. In this chapter, we provide instructors the pedagogy for the application of avatars in global sales and service settings. This allows the instructor to better prepare students for internships and entry-level positions. Once mastered, the technology is transferable to other business disciplines.

Suggested Citation

  • John R. Lax, 2019. "The Application of Experiential Avatar-based Sales and Service Training in International Business Curriculums: A Practical Guide for Instructors," Springer Books, in: Maria Alejandra Gonzalez-Perez & Karen Lynden & Vas Taras (ed.), The Palgrave Handbook of Learning and Teaching International Business and Management, chapter 32, pages 667-694, Springer.
    • Handle: RePEc:spr:sprchp:978-3-030-20415-0_32
    DOI: 10.1007/978-3-030-20415-0_32
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-3-030-20415-0_32. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.