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Model Verification

In: Critical Factors for Adoption of Customer Relationship Management

Author

Listed:
  • Omar Hasan Salah

    (Palestine Technical University—Kadoori)

  • Zawiyah Mohammad Yusof

    (Universiti Kebangsaan Malaysia)

  • Hazura Mohamed

    (Universiti Kebangsaan Malaysia)

  • Nur Fazidah Elias

    (Universiti Kebangsaan Malaysia)

Abstract

This chapter discusses the expert feedback for model verification to ensure it fulfils the developed model aims. The method of verification was semi-structured interviews conducted with relevant practitioners.

Suggested Citation

  • Omar Hasan Salah & Zawiyah Mohammad Yusof & Hazura Mohamed & Nur Fazidah Elias, 2023. "Model Verification," SpringerBriefs in Business, in: Critical Factors for Adoption of Customer Relationship Management, chapter 0, pages 109-119, Springer.
    • Handle: RePEc:spr:spbrcp:978-981-99-8321-6_5
    DOI: 10.1007/978-981-99-8321-6_5
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