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Overview of Employee Engagement Literature: The What and Why Issues

In: Engagement and Disengagement at Work

Author

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  • Barbara Imperatori

    (Università Cattolica del Sacro Cuore)

Abstract

The discrepancy between the perceived importance of engagement and the level of engagement that exists in organizations underlines a significant opportunity for HRM scholars and professionals to develop a research agenda and practical strategies to address this gap. The starting point of any serious consideration of this concept is a better understanding of the ultimate significance of ‘people engagement’. The chapter presents the main research results on people engagement at work starting from the original engagement definition, arguing its positive and negative outcomes in relation to both employees and organizations. The discussion proposes evidence-based and effective managerial guidelines distinguishing between organization and job engagement, and flying in the face of the most popular engagement cliques. This is a necessary premise to proposing effective and serious lines of action and bridging the gap between research and practice.

Suggested Citation

  • Barbara Imperatori, 2017. "Overview of Employee Engagement Literature: The What and Why Issues," SpringerBriefs in Business, in: Engagement and Disengagement at Work, chapter 0, pages 19-38, Springer.
    • Handle: RePEc:spr:spbrcp:978-3-319-51886-2_3
    DOI: 10.1007/978-3-319-51886-2_3
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