IDEAS home Printed from https://ideas.repec.org/h/spr/prochp/978-3-319-45557-0_9.html
   My bibliography  Save this book chapter

Engaging the Crowd of Stakeholders in Requirements Engineering via Gamification

In: Gamification

Author

Listed:
  • Fabiano Dalpiaz

    (Utrecht University)

  • Remco Snijders

    (Utrecht University)

  • Sjaak Brinkkemper

    (Utrecht University)

  • Mahmood Hosseini

    (Bournemouth University)

  • Alimohammad Shahri

    (Bournemouth University)

  • Raian Ali

    (Bournemouth University)

Abstract

Requirements engineering (RE) is a discipline that focuses on obtaining a specification for a system that fulfils the expectations of the stakeholders. Unfortunately, the current state of the practice reveals that only a few stakeholders are involved—mostly key clients and lead designers—while active stakeholders are not highly engaged. This lowers the chances of obtaining a system that fully fulfils the stakeholders’ wishes. Gamification is an opportunity to increase the engagement of stakeholders in RE by establishing feedback loops that reward the useful participants, i.e., those who provide valuable contributions (requirements) for the system being designed. The related trend of crowdsourcing can be employed to maximise the number of participating stakeholders, by making RE a participatory activity where current and prospective users, developers, clients and analysts are involved. This chapter introduces the Crowd-Centric Requirements Engineering (CCRE) method that guides software producing organisations (SPOs) by involving a crowd of engaged stakeholders in RE. CCRE uses the REfine tool, a gamified platform for eliciting and refining requirements. In addition to presenting the method and its application in a case study, we define research challenges for the field.

Suggested Citation

  • Fabiano Dalpiaz & Remco Snijders & Sjaak Brinkkemper & Mahmood Hosseini & Alimohammad Shahri & Raian Ali, 2017. "Engaging the Crowd of Stakeholders in Requirements Engineering via Gamification," Progress in IS, in: Stefan Stieglitz & Christoph Lattemann & Susanne Robra-Bissantz & Rüdiger Zarnekow & Tobias Brockman (ed.), Gamification, chapter 0, pages 123-135, Springer.
    • Handle: RePEc:spr:prochp:978-3-319-45557-0_9
    DOI: 10.1007/978-3-319-45557-0_9
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Abril, Carmen & Gimenez-Fernandez, Elena M. & Camacho-Miñano, María-del-Mar, 2024. "Using gamification to overcome innovation process challenges: A literature review and future agenda," Technovation, Elsevier, vol. 133(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:prochp:978-3-319-45557-0_9. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.