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Experiencing Virtual Reality in Heritage Attractions: Perceptions of Elderly Users

In: Augmented Reality and Virtual Reality

Author

Listed:
  • M. Claudia tom Dieck

    (Manchester Metropolitan University)

  • Timothy Jung

    (Manchester Metropolitan University)

  • Eleni Michopoulou

    (College of Business, Law and Social Sciences, University of Derby)

Abstract

Recently, there has been an increased interest in the opportunities of virtual reality (VR) for the enhancement of the tourism experience. However, few studies have qualitatively explored the experience from elderly tourists perspective. Latest technology needs to be relevant and easy to use for elderly users in order to be accepted. Therefore, this study aims to examine the impact of VR on elderly tourists’ experience. In order to achieve the aim, the present study conducted 23 interviews with elderly tourists at a cultural heritage tourism attraction in the UK. Interviews were analysed using thematic analysis and findings revealed impacts of VR onto elderly visitors’ experience as well as requirements with regards to VR applications within cultural heritage sites. There has been an overall positive attitude towards the use of VR among elderly visitors and strong intentions to return as a result of experiencing VR.

Suggested Citation

  • M. Claudia tom Dieck & Timothy Jung & Eleni Michopoulou, 2019. "Experiencing Virtual Reality in Heritage Attractions: Perceptions of Elderly Users," Progress in IS, in: M. Claudia tom Dieck & Timothy Jung (ed.), Augmented Reality and Virtual Reality, pages 89-98, Springer.
    • Handle: RePEc:spr:prochp:978-3-030-06246-0_7
    DOI: 10.1007/978-3-030-06246-0_7
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    Cited by:

    1. Dan Shao & I-Jui Lee, 2020. "Acceptance and Influencing Factors of Social Virtual Reality in the Urban Elderly," Sustainability, MDPI, vol. 12(22), pages 1-19, November.
    2. Maksim Godovykh & Carissa Baker & Alan Fyall, 2022. "VR in Tourism: A New Call for Virtual Tourism Experience amid and after the COVID-19 Pandemic," Tourism and Hospitality, MDPI, vol. 3(1), pages 1-11, February.

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