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Leadership Capabilities and their Effect on Job Performance, an Approach in Healthcare Sector

In: Strategic Innovative Marketing

Author

Listed:
  • Charalampos Platis

    (National Centre for Public Administration and Local Government – National School of Public Administration and Local Government)

  • Emmanouil Zoulias

    (National Centre for Public Administration and Local Government – National School of Public Administration and Local Government)

Abstract

Within this work, we try to investigate the impact of leadership capabilities in relation to job performance, which reflects the opinion of employee about their job performance. Job performance is one of the most important factors highly related to workplace health risks as well as for the patients and for the employees. Demanding special conditions of every day operation in health services, require a focus on quality of the therapeutic relationship, quality of life of the patient, and in management of the experience both patients and health workers. These issues are particularly important for people exercise managerial roles requiring management skills of high expertise. From the other hand, job performance is one of the most vital factors in the provision of safe, high quality, and reliable services in the healthcare sector. This paper based on a survey field using the replies of a questioner by 271 nurses operating in Greek hospitals. Results showed that are sufficient connection among job performance in relation to leadership capabilities. The analysis methodology based on modern tools using data mining technologies. Classical statistical methods have their limitations and using data mining methods we can reveal hidden patterns of the data or even unrevealed relationships in data. It combines knowledge and techniques from various scientific fields such as DBM (database management), artificial intelligence, machine learning. To analyze trainee’s opinion, we employed a content analysis and a sophisticated tool named RapidMiner.

Suggested Citation

  • Charalampos Platis & Emmanouil Zoulias, 2017. "Leadership Capabilities and their Effect on Job Performance, an Approach in Healthcare Sector," Springer Proceedings in Business and Economics, in: Androniki Kavoura & Damianos P. Sakas & Petros Tomaras (ed.), Strategic Innovative Marketing, pages 365-371, Springer.
    • Handle: RePEc:spr:prbchp:978-3-319-33865-1_46
    DOI: 10.1007/978-3-319-33865-1_46
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