IDEAS home Printed from https://ideas.repec.org/h/spr/prbchp/978-3-031-51038-0_86.html
   My bibliography  Save this book chapter

Cruise Passengers’ Expenditures in Relation to Satisfaction Levels in a Mediterranean Port of Call

In: Strategic Innovative Marketing and Tourism

Author

Listed:
  • Spyros Polykalas

    (Ionian University)

  • Aggeliki Sgora

    (Ionian University)

  • Agisilaos Konidaris

    (Ionian University)

Abstract

Tourist satisfaction has been recognized as a key element for tourism growth and promotion in all sectors of the tourism industry. Although several studies have been published analysing the importance of cruise tourism to local and national economies, only few of them address the relation between cruise tourist satisfaction and tourism expenditures, especially in new ports of call. This paper examines such interrelations to passengers’ expenditure on goods and services during their stay in a port. The analysis is based on a survey on cruise passengers porting in Argostoli, which is the main port of Kefalonia island (Greece). Findings indicate that cruise passengers’ satisfaction is a key element to elevated levels of expenditure during staying on a visited port, since there is a strong correlation between tourists spending and level of tourist satisfaction. This empirical evidence provided from the analysis of the data present implications for policymakers in search of methods to stimulate economic growth and development on tourist destinations.

Suggested Citation

  • Spyros Polykalas & Aggeliki Sgora & Agisilaos Konidaris, 2024. "Cruise Passengers’ Expenditures in Relation to Satisfaction Levels in a Mediterranean Port of Call," Springer Proceedings in Business and Economics, in: Androniki Kavoura & Teresa Borges-Tiago & Flavio Tiago (ed.), Strategic Innovative Marketing and Tourism, pages 797-805, Springer.
    • Handle: RePEc:spr:prbchp:978-3-031-51038-0_86
    DOI: 10.1007/978-3-031-51038-0_86
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:prbchp:978-3-031-51038-0_86. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.