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The Effects of Workplace Well-Being on Individual’s Knowledge Creation Outcomes: A Study Research Among Hotel Employees

In: Strategic Innovative Marketing and Tourism

Author

Listed:
  • Maria Koutiva

    (University of Thessaly)

  • Dimitrios Belias

    (University of Thessaly)

  • Ilias Flampouras Nietos

    (1st Primary School of Zakynthos/Karampinio)

  • Athanasios Koustelios

    (University of Thessaly)

Abstract

The purpose of the present study was to reveal, when employees enjoy well-being at their workplace their will have higher knowledge creation outcomes. The study took place at the individual level. The sample of the study consisted of 185 employees from 31 units of 12 different hotels in Greece. A valid scale measuring workplace well-being was used along with a scale that was developed for this study in order to measure knowledge creation outcomes. Results indicate that employees who enjoy workplace well-being they will actually develop higher knowledge creation outcomes, with p = 0.001. This should be considered by hotel managers, when designing and implementing human resources practices as those who will boost workplace well-being will result to greater knowledge creation outcomes. Future research could be conducted by adding more variables to the equation the various aspects of well-being in order to see how health, social and happiness well-being of the employees affect the knowledge creation outcomes of the employees.

Suggested Citation

  • Maria Koutiva & Dimitrios Belias & Ilias Flampouras Nietos & Athanasios Koustelios, 2020. "The Effects of Workplace Well-Being on Individual’s Knowledge Creation Outcomes: A Study Research Among Hotel Employees," Springer Proceedings in Business and Economics, in: Androniki Kavoura & Efstathios Kefallonitis & Prokopios Theodoridis (ed.), Strategic Innovative Marketing and Tourism, pages 1063-1072, Springer.
    • Handle: RePEc:spr:prbchp:978-3-030-36126-6_118
    DOI: 10.1007/978-3-030-36126-6_118
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