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The Role of Citizen Participation in Municipal Smart City Projects: Lessons Learned from Norway

In: Smarter as the New Urban Agenda

Author

Listed:
  • Lasse Berntzen

    (Buskerud and Vestfold University College)

  • Marius Rohde Johannessen

    (Buskerud and Vestfold University College)

Abstract

In this chapter, we examine the role of citizen participation in the development of smart cities through literature and example cases from Norwegian cities. We present an overview of technologies used for participation, including their strengths and weaknesses, discuss how different types of projects should be handled differently in the decision-making process and present recommendations for how practitioners can set up citizen participation projects in Smart City initiatives. We present three different categories of participation: citizen competence and experience, data collection through citizens’ use of technology and participation as democratic value. Further, we discuss how these categories can be understood in terms of, who sets the agenda and who makes the final decisions in order to frame the project internally in the municipality and externally so that citizens participating know what the outcome of the project will be. Finally, we offer suggestions for technologies that could be used to collect citizen input in each of the three categories of participation.

Suggested Citation

  • Lasse Berntzen & Marius Rohde Johannessen, 2016. "The Role of Citizen Participation in Municipal Smart City Projects: Lessons Learned from Norway," Public Administration and Information Technology, in: J. Ramon Gil-Garcia & Theresa A. Pardo & Taewoo Nam (ed.), Smarter as the New Urban Agenda, edition 1, pages 299-314, Springer.
    • Handle: RePEc:spr:paitcp:978-3-319-17620-8_16
    DOI: 10.1007/978-3-319-17620-8_16
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    Citations

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    Cited by:

    1. Tiago de Melo CARTAXO & Johana M. CASTILLA & Marcin DYMET & Kamrul HOSSAIN, 2021. "Digitalization and smartening sustainable city development: an investigation from the high north European cities," Smart Cities and Regional Development (SCRD) Journal, Smart-EDU Hub, Faculty of Public Administration, National University of Political Studies & Public Administration, vol. 5(1), pages 83-101, February.
    2. Battulga Buyannemekh & Mila Gasco-Hernandez & J. Ramon Gil-Garcia, 2024. "Fostering Smart Citizens: The Role of Public Libraries in Smart City Development," Sustainability, MDPI, vol. 16(5), pages 1-26, February.
    3. Anthony Simonofski & Estefanía Serral Asensio & Johannes Smedt & Monique Snoeck, 2019. "Hearing the Voice of Citizens in Smart City Design: The CitiVoice Framework," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 61(6), pages 665-678, December.
    4. Anthony Simonofski & Benoît Vanderose & Antoine Clarinval & Monique Snoeck, 2018. "The Impact of User Participation Methods on E-Government Projects: The Case of La Louvière, Belgium," Media and Communication, Cogitatio Press, vol. 6(4), pages 175-186.
    5. Cezary Orłowski & Piotr Cofta & Aleksander Orlowski, 2022. "The Rule-Based Model of Negentropy for Increasing the Energy Efficiency of the City’s Digital Transformation Processes into a Smart City," Energies, MDPI, vol. 15(4), pages 1-19, February.
    6. Jalaluddin Abdul Malek & Seng Boon Lim & Tan Yigitcanlar, 2021. "Social Inclusion Indicators for Building Citizen-Centric Smart Cities: A Systematic Literature Review," Sustainability, MDPI, vol. 13(1), pages 1-29, January.
    7. Sam Preston & Muhammad Usman Mazhar & Richard Bull, 2020. "Citizen Engagement for Co-Creating Low Carbon Smart Cities: Practical Lessons from Nottingham City Council in the UK," Energies, MDPI, vol. 13(24), pages 1-21, December.
    8. Lim Seng BOON & Jalaluddin Abdul MALEK & Mohd Yusof HUSSAIN & Zurinah TAHIR, 2020. "Understanding the trends and characteristics of smart urbanism across continents," Smart Cities and Regional Development (SCRD) Journal, Smart-EDU Hub, Faculty of Public Administration, National University of Political Studies & Public Administration, vol. 4(1), pages 23-35, March.
    9. Sepasgozar, Samad M.E. & Hawken, Scott & Sargolzaei, Sharifeh & Foroozanfa, Mona, 2019. "Implementing citizen centric technology in developing smart cities: A model for predicting the acceptance of urban technologies," Technological Forecasting and Social Change, Elsevier, vol. 142(C), pages 105-116.
    10. Antoine Clarinval & Anthony Simonofski & Julie Henry & Benoît Vanderose & Bruno Dumas, 2023. "Introducing the Smart City to Children: Lessons Learned from Hands-On Workshops in Classes," Sustainability, MDPI, vol. 15(3), pages 1-22, January.
    11. Micael Sousa & António Pais Antunes & Nuno Pinto & Nelson Zagalo, 2022. "Fast Serious Analogue Games in Planning: The Role of Non-Player Participants," Simulation & Gaming, , vol. 53(2), pages 175-193, April.
    12. Monika Wawer & Kalina Grzesiuk & Dorota Jegorow, 2022. "Smart Mobility in a Smart City in the Context of Generation Z Sustainability, Use of ICT, and Participation," Energies, MDPI, vol. 15(13), pages 1-30, June.

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