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Delhivery: Leveraging the Platform

In: Platform Business Models

Author

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  • R. Srinivasan

    (Indian Institute of Management Bangalore)

Abstract

This case on Delhivery highlights how a young enterprise had grown phenomenally, embracing a variety of business models—hyperlocal delivery, software as a service, pipeline business models for services, and a platform business model. The case highlights how each of these business models within the firm complements each other, and what value addition do they do to each other business verticals and stakeholders. The case includes the network effects and helps understand the challenges faced by platform firms in designing their architecture around core (technology) in markets that are yet to tip (achieve critical scale).

Suggested Citation

  • R. Srinivasan, 2021. "Delhivery: Leveraging the Platform," Management for Professionals, in: Platform Business Models, chapter 0, pages 177-198, Springer.
    • Handle: RePEc:spr:mgmchp:978-981-16-2838-2_14
    DOI: 10.1007/978-981-16-2838-2_14
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