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Introduction

In: The Road to a Modern IT Factory

Author

Listed:
  • Ferri Abolhassan

    (T-Systems International GmbH)

Abstract

Businesses need efficient processes. This is and remains a real and obvious challenge. Obvious, because there is general consensus about this fact; a challenge, because it is still far removed from being the everyday reality at many companies. When asked “How well are your processes working”, the respondents of many staff, partner, or even management surveys will give a disarmingly honest answer: The optimization and continuous improvement or even the simple monitoring of processes is too neglected. Very few companies have allocated the topic a dedicated place among the directorial responsibilities of their executive managers.

Suggested Citation

  • Ferri Abolhassan, 2014. "Introduction," Management for Professionals, in: Ferri Abolhassan (ed.), The Road to a Modern IT Factory, edition 127, chapter 0, pages 1-8, Springer.
  • Handle: RePEc:spr:mgmchp:978-3-642-40219-7_1
    DOI: 10.1007/978-3-642-40219-7_1
    as

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