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User Experience and User-Centered Design at DATEV eG

In: Software for People

Author

Listed:
  • Ulf Schubert

    (DATEV eG)

  • Martin Groß

    (DATEV eG)

  • Stefanie Pötzsch

    (DATEV eG)

Abstract

DATEV eG products are not only convincing with technical and professional perfection, but also with a design that turns simple usage into a positive experience. In order to achieve the objective of a positive user experience, DATEV eG has long been focused on user-oriented development and user centered design respectively. The following article offers you an insight into user experience and user centered design at DATEV eG today and points out important milestones on the way from technology-driven development to user centered design. We describe different challenges that needed to be addressed during the change and demonstrate our practical solutions. These solutions encompass methods and tools on the one hand and organizational and personal prerequisites on the other hand. All these measures facilitate enhanced design quality and efficient development of excellent software products with a positive user experience.

Suggested Citation

  • Ulf Schubert & Martin Groß & Stefanie Pötzsch, 2012. "User Experience and User-Centered Design at DATEV eG," Management for Professionals, in: Alexander Maedche & Achim Botzenhardt & Ludwig Neer (ed.), Software for People, edition 127, pages 169-180, Springer.
    • Handle: RePEc:spr:mgmchp:978-3-642-31371-4_10
    DOI: 10.1007/978-3-642-31371-4_10
    as

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