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IT-Enabled Value

In: Enterprise Governance of Information Technology

Author

Listed:
  • Steven Haes

    (University of Antwerp - Antwerp Management School)

  • Wim Grembergen

    (University of Antwerp - Antwerp Management School)

Abstract

Previous chapters described what Enterprise Governance of IT is about and how it relates to business/IT alignment. The third component of the cascade introduced in Chap. 1 is related to the value question, or in other words, are we getting the benefits out of IT-enabled initiatives? In this chapter, we briefly discuss the productivity paradox and introduce two important management instruments that are helpful in managing and realizing IT-enabled value: the business case and the IT balanced scorecard.

Suggested Citation

  • Steven Haes & Wim Grembergen, 2015. "IT-Enabled Value," Management for Professionals, in: Enterprise Governance of Information Technology, edition 2, chapter 0, pages 71-101, Springer.
    • Handle: RePEc:spr:mgmchp:978-3-319-14547-1_4
    DOI: 10.1007/978-3-319-14547-1_4
    as

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