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Emerging Technologies in BPM

In: BPM - Driving Innovation in a Digital World

Author

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  • Sandy Kemsley

    (Kemsley Design Ltd.)

Abstract

Business process management (BPM) has always been about productivity improvements. But new aspects need to be considered in BPM today, including knowledge work, transparency, and customer-orientation. Many emerging technologies are being integrated into BPM in order to account for these new aspects. Two categories of innovations and technologies can be distinguished: those that change the way people and organizations work, and those that create more intelligent processes. This chapter explores emerging technologies and how they apply to BPM.

Suggested Citation

  • Sandy Kemsley, 2015. "Emerging Technologies in BPM," Management for Professionals, in: Jan vom Brocke & Theresa Schmiedel (ed.), BPM - Driving Innovation in a Digital World, edition 127, pages 51-58, Springer.
    • Handle: RePEc:spr:mgmchp:978-3-319-14430-6_4
    DOI: 10.1007/978-3-319-14430-6_4
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    Cited by:

    1. Rajko Novak & Aleksander Janes, 2017. "Merjenje zrelosti procesne usmerjenosti," UPP Monograph Series, University of Primorska Press, number 978-961-7023-55-8.

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