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Dictates of Quality

In: From Industry 4.0 to Quality 4.0

Author

Listed:
  • Timothy Adesanya Ibidapo

Abstract

Attention is focused here on the relationship between quality and customer satisfaction. In an attempt to understand the term “quality,” itself it is very important for you to try to define it in your own words and terms. Thereafter, I would like you to compare the definitions provided below by various authors with yours.

Suggested Citation

  • Timothy Adesanya Ibidapo, 2022. "Dictates of Quality," Management for Professionals, in: From Industry 4.0 to Quality 4.0, chapter 9, pages 191-220, Springer.
  • Handle: RePEc:spr:mgmchp:978-3-031-04192-1_9
    DOI: 10.1007/978-3-031-04192-1_9
    as

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