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Lean Audits and Quality Management Systems (QMS)

In: Lean Management and Kaizen

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  • Marc Helmold

    (IUBH International University)

Abstract

Audits can be described as a systematic and structured performance evaluation and assessment of a system, process, or product or any other area by internal or external auditors. The aim of an audit is to evaluate and approve or disapprove the assessed area by standardized criteria and questions, to define areas for actions, and to ensure the sustainable implementation of the actions and improvement areas. Assessment criteria in audits are based on customer and stakeholder expectations.

Suggested Citation

  • Marc Helmold, 2020. "Lean Audits and Quality Management Systems (QMS)," Management for Professionals, in: Lean Management and Kaizen, edition 1, chapter 19, pages 169-172, Springer.
    • Handle: RePEc:spr:mgmchp:978-3-030-46981-8_19
    DOI: 10.1007/978-3-030-46981-8_19
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