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Industry 4.0 and Knowledge Management: A Review of Empirical Studies

In: Knowledge Management and Industry 4.0

Author

Listed:
  • Mauro Capestro

    (University of Padova)

  • Steffen Kinkel

    (University of Applied Sciences)

Abstract

The recent Industry 4.0 paradigm is revolutionizing the manufacturing processes, the way companies create value and interact with suppliers and customers. The new technologies allow manufacturing companies to gather huge amounts of data that they can use to tailor production, develop customized products and services, as well as improve operation activities in terms of efficiency, productivity, and flexibility. In this new technological scenario, new digital skills and competences (i.e., data management) become strategically important as they could assure new knowledge manufacturing companies to achieve superior competitive advantage. Such new knowledge depends not only on the use of Industry 4.0 technologies but also on the interactions with suppliers and customers as well as on the upgrading of employees’ competences. With the aim of deepening the understanding of these dynamics, the chapter reviews the empirical studies related to the adoption of Industry 4.0, by highlighting the role of knowledge management.

Suggested Citation

  • Mauro Capestro & Steffen Kinkel, 2020. "Industry 4.0 and Knowledge Management: A Review of Empirical Studies," Knowledge Management and Organizational Learning, in: Marco Bettiol & Eleonora Di Maria & Stefano Micelli (ed.), Knowledge Management and Industry 4.0, pages 19-52, Springer.
    • Handle: RePEc:spr:kmochp:978-3-030-43589-9_2
    DOI: 10.1007/978-3-030-43589-9_2
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    Cited by:

    1. Kinkel, Steffen & Baumgartner, Marco & Cherubini, Enrica, 2022. "Prerequisites for the adoption of AI technologies in manufacturing – Evidence from a worldwide sample of manufacturing companies," Technovation, Elsevier, vol. 110(C).
    2. Kinkel, Steffen & Capestro, Mauro & Di Maria, Eleonora & Bettiol, Marco, 2023. "Artificial intelligence and relocation of production activities: An empirical cross-national study," International Journal of Production Economics, Elsevier, vol. 261(C).

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