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EMS Planning and Management

In: Operations Research and Health Care Policy

Author

Listed:
  • Armann Ingolfsson

    (University of Alberta)

Abstract

In this chapter I survey research on planning and management for emergency medical services, emphasizing four topics: forecasting demand, response times, and workload; measuring performance; choosing station locations; and allocating ambulances to stations, based on predictable and unpredictable changes in demand and travel times. I focus on empirical work and the use of analytical stochastic models.

Suggested Citation

  • Armann Ingolfsson, 2013. "EMS Planning and Management," International Series in Operations Research & Management Science, in: Gregory S. Zaric (ed.), Operations Research and Health Care Policy, edition 127, chapter 0, pages 105-128, Springer.
    • Handle: RePEc:spr:isochp:978-1-4614-6507-2_6
    DOI: 10.1007/978-1-4614-6507-2_6
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    Citations

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    Cited by:

    1. Phillip R. Jenkins & Matthew J. Robbins & Brian J. Lunday, 2021. "Approximate Dynamic Programming for Military Medical Evacuation Dispatching Policies," INFORMS Journal on Computing, INFORMS, vol. 33(1), pages 2-26, January.
    2. Ivan L. Pitt, 2022. "The system-wide effects of dispatch, response and operational performance on emergency medical services during Covid-19," Palgrave Communications, Palgrave Macmillan, vol. 9(1), pages 1-12, December.
    3. Leknes, Håkon & Aartun, Eirik Skorge & Andersson, Henrik & Christiansen, Marielle & Granberg, Tobias Andersson, 2017. "Strategic ambulance location for heterogeneous regions," European Journal of Operational Research, Elsevier, vol. 260(1), pages 122-133.
    4. Amir Ali Nasrollahzadeh & Amin Khademi & Maria E. Mayorga, 2018. "Real-Time Ambulance Dispatching and Relocation," Manufacturing & Service Operations Management, INFORMS, vol. 20(3), pages 467-480, July.
    5. Bélanger, V. & Lanzarone, E. & Nicoletta, V. & Ruiz, A. & Soriano, P., 2020. "A recursive simulation-optimization framework for the ambulance location and dispatching problem," European Journal of Operational Research, Elsevier, vol. 286(2), pages 713-725.
    6. Mohri, Seyed Sina & Akbarzadeh, Meisam & Sayed Matin, Seyed Hamed, 2020. "A Hybrid model for locating new emergency facilities to improve the coverage of the road crashes," Socio-Economic Planning Sciences, Elsevier, vol. 69(C).
    7. Jenkins, Phillip R. & Robbins, Matthew J. & Lunday, Brian J., 2021. "Approximate dynamic programming for the military aeromedical evacuation dispatching, preemption-rerouting, and redeployment problem," European Journal of Operational Research, Elsevier, vol. 290(1), pages 132-143.
    8. Niki Matinrad & Melanie Reuter-Oppermann, 2022. "A review on initiatives for the management of daily medical emergencies prior to the arrival of emergency medical services," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 30(1), pages 251-302, March.
    9. Bélanger, V. & Ruiz, A. & Soriano, P., 2019. "Recent optimization models and trends in location, relocation, and dispatching of emergency medical vehicles," European Journal of Operational Research, Elsevier, vol. 272(1), pages 1-23.
    10. Colla, Marcos & Santos, Gilson Ditzel & Oliveira, Gilson Adamczuk & de Vasconcelos, Renata Braga Berenguer, 2023. "Ambulance response time in a Brazilian emergency medical service," Socio-Economic Planning Sciences, Elsevier, vol. 85(C).
    11. Kenneth C. Chong & Shane G. Henderson & Mark E. Lewis, 2016. "The Vehicle Mix Decision in Emergency Medical Service Systems," Manufacturing & Service Operations Management, INFORMS, vol. 18(3), pages 347-360, July.
    12. Opher Baron & Oded Berman & Yael Deutsch, 2018. "On the optimality of the sequential approach for network design problems of service operations," Naval Research Logistics (NRL), John Wiley & Sons, vol. 65(5), pages 363-377, August.
    13. Amir Rastpour & Armann Ingolfsson & Bora Kolfal, 2020. "Modeling Yellow and Red Alert Durations for Ambulance Systems," Production and Operations Management, Production and Operations Management Society, vol. 29(8), pages 1972-1991, August.
    14. Yoon, Soovin & Albert, Laura A., 2020. "A dynamic ambulance routing model with multiple response," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 133(C).

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