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Appointment Planning and Scheduling in Outpatient Procedure Centers

In: Handbook of Healthcare System Scheduling

Author

Listed:
  • Bjorn Berg

    (North Carolina State University)

  • Brian T. Denton

    (North Carolina State University)

Abstract

This chapter provides a summary of the planning and scheduling decisions for outpatient procedure centers. A summary and background of outpatient procedure centers and their operations is provided along with the challenges faced by managers. Planning and scheduling decisions are discussed and categorized as either long-or short-term decisions. Examples and results are drawn from the literature along with important factors that influence planning and scheduling decisions. A summary of open challenges for the operations research community is presented.

Suggested Citation

  • Bjorn Berg & Brian T. Denton, 2012. "Appointment Planning and Scheduling in Outpatient Procedure Centers," International Series in Operations Research & Management Science, in: Randolph Hall (ed.), Handbook of Healthcare System Scheduling, chapter 0, pages 131-154, Springer.
    • Handle: RePEc:spr:isochp:978-1-4614-1734-7_6
    DOI: 10.1007/978-1-4614-1734-7_6
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    Cited by:

    1. Baş, Seda & Carello, Giuliana & Lanzarone, Ettore & Yalçındağ, Semih, 2018. "An appointment scheduling framework to balance the production of blood units from donation," European Journal of Operational Research, Elsevier, vol. 265(3), pages 1124-1143.
    2. P. Troy & N. Lahrichi & D. Porubska & L. Rosenberg, 2020. "Fine-grained simulation optimization for the design and operations of a multi-activity clinic," Flexible Services and Manufacturing Journal, Springer, vol. 32(3), pages 599-628, September.
    3. Dongyang Wang & Kumar Muthuraman & Douglas Morrice, 2019. "Coordinated Patient Appointment Scheduling for a Multistation Healthcare Network," Operations Research, INFORMS, vol. 67(3), pages 599-618, May.
    4. Avishai Mandelbaum & Petar Momčilović & Nikolaos Trichakis & Sarah Kadish & Ryan Leib & Craig A. Bunnell, 2020. "Data-Driven Appointment-Scheduling Under Uncertainty: The Case of an Infusion Unit in a Cancer Center," Management Science, INFORMS, vol. 66(1), pages 243-270, January.

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