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Accessible and Equitable Tourism Services for Travelers with Disabilities: From a Charitable to a Commercial Footing

In: Corporate Sustainability and Responsibility in Tourism

Author

Listed:
  • Kristof Tomej

    (MODUL University Vienna)

Abstract

Until recently, charities and nonprofits have been the primary providers of recreational services for persons with disabilities (PwD). Increased pressure for a self-sustaining financial existence, as well as the acknowledgment of the value that the market of PwD has, have led to such services increasingly finding their way in competitive commercial environments as well. The chapter traces the development of inclusive holidays for persons with and without visual impairment based on sighted guiding from the historical changes in the understanding of the concept of disability as well as the provision of recreational and tourism services for PwD. The author argues that reverse integration—the approach that these holidays follow—is a viable and efficient way of offering equitable tourism services, particularly when businesses embrace social entrepreneurship. The chapter is built on the assumption that offering accessible and equitable tourism products for PwD is an integral element of corporate sustainability and responsibility in the tourism industry.

Suggested Citation

  • Kristof Tomej, 2019. "Accessible and Equitable Tourism Services for Travelers with Disabilities: From a Charitable to a Commercial Footing," CSR, Sustainability, Ethics & Governance, in: Dagmar Lund-Durlacher & Valentina Dinica & Dirk Reiser & Matthias S. Fifka (ed.), Corporate Sustainability and Responsibility in Tourism, chapter 0, pages 65-78, Springer.
    • Handle: RePEc:spr:csrchp:978-3-030-15624-4_4
    DOI: 10.1007/978-3-030-15624-4_4
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    Citations

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    Cited by:

    1. Tomej, Kristof & Xiang, Zheng, 2020. "Affordances for tourism service design," Annals of Tourism Research, Elsevier, vol. 85(C).
    2. Tomej, Kristof & Duedahl, Eva, 2023. "Engendering collaborative accessibility through tourism: From barriers to bridges," Annals of Tourism Research, Elsevier, vol. 99(C).
    3. Monica Cerdan Chiscano & Ana Isabel Jiménez-Zarco, 2021. "Towards an Inclusive Museum Management Strategy. An Exploratory Study of Consumption Experience in Visitors with Disabilities. The Case of the CosmoCaixa Science Museum," Sustainability, MDPI, vol. 13(2), pages 1-14, January.

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