Innovation in Insurance
In: Digital Insurance
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Abstract
Suggested Citation
DOI: 10.1057/9781137553270_2
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Citations
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Cited by:
- Jelena Stanković & Jovica Stanković & Zoran Tomić, 2020. "Digitalization and Sustainability - Opportunities and Challenges for Insurance Industry," Economic Archive, D. A. Tsenov Academy of Economics, Svishtov, Bulgaria, issue 2 Year 20, pages 43-57.
- Kamil J. Mizgier & Otto Kocsis & Stephan M. Wagner, 2018. "Zurich Insurance Uses Data Analytics to Leverage the BI Insurance Proposition," Interfaces, INFORMS, vol. 48(2), pages 94-107, April.
- Alexander Bohnert & Albrecht Fritzsche & Shirley Gregor, 2019. "Digital agendas in the insurance industry: the importance of comprehensive approaches†," The Geneva Papers on Risk and Insurance - Issues and Practice, Palgrave Macmillan;The Geneva Association, vol. 44(1), pages 1-19, January.
- Albrecht Fritzsche & Alexander Bohnert, 2022. "Implications of bundled offerings for business development and competitive strategy in digital insurance," The Geneva Papers on Risk and Insurance - Issues and Practice, Palgrave Macmillan;The Geneva Association, vol. 47(4), pages 817-834, October.
- Douglas Chiguvi & Elvis Madondo & Zenzo Dube, 2019. "The Importance of Customer Relationship Management in the Local Government Authorities in Zimbabwe," Applied Economics and Finance, Redfame publishing, vol. 6(6), pages 15-29, November.
- Simon Fritzsch & Philipp Scharner & Gregor Weiß, 2021. "Estimating the relation between digitalization and the market value of insurers," Journal of Risk & Insurance, The American Risk and Insurance Association, vol. 88(3), pages 529-567, September.
- Hyun Jung Kim & Keun Tae Cho, 2022. "Analysis of Changes in Innovative Management of Global Insurers in the Pre- and Post-COVID-19 Eras," Sustainability, MDPI, vol. 14(16), pages 1-21, August.
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Keywords
Insurance Product; Contact Center; Customer Experience; Business Model Innovation; Front Office;All these keywords.
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