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Competences Underlying Effective Role Performance

In: The Competitive Consultant

Author

Listed:
  • Allan P. O. Williams

    (City University Business School
    City University Business School
    City University Business School)

  • Sally Woodward

    (City University Business School)

Abstract

We have described consultancy as a process in which a consultant provides a service to a client for the purpose of meeting the client’s need. We have also conceptualised this process in terms of the problem-solving paradigm, i.e. viewing the client’s need as a problem to be solved. In the course of this problem-solving process the consultant may undertake a variety of roles according to his or her interpretation of the needs of the situation. The value of the 1+7 model is that it identifies (in a readily assimilated form) the key roles which consultants should be able to undertake in the process.

Suggested Citation

  • Allan P. O. Williams & Sally Woodward, 1994. "Competences Underlying Effective Role Performance," Palgrave Macmillan Books, in: The Competitive Consultant, chapter 5, pages 49-66, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-349-13384-0_5
    DOI: 10.1007/978-1-349-13384-0_5
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    Cited by:

    1. Hakim, Adam & Klorfeld, Shira & Sela, Tal & Friedman, Doron & Shabat-Simon, Maytal & Levy, Dino J., 2021. "Machines learn neuromarketing: Improving preference prediction from self-reports using multiple EEG measures and machine learning," International Journal of Research in Marketing, Elsevier, vol. 38(3), pages 770-791.

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