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Human Resources

In: The Social Media Manifesto

Author

Listed:
  • Jed Hallam

Abstract

As your business starts to implement certain principles to become a social business, one aspect which is key to making the transition is human resources. Understanding how your employees behave, both internally and externally, is absolutely paramount to being able to build a stronger workforce that has a much deeper relationship with your business, building loyalty, promoting knowledge sharing, and increasing internal understanding of what the business stands for—ultimately, this should improve morale, employee retention, and your employee’s ability to sell your business to prospective customers much more effectively.

Suggested Citation

  • Jed Hallam, 2013. "Human Resources," Palgrave Macmillan Books, in: The Social Media Manifesto, chapter 0, pages 117-129, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-137-27142-6_12
    DOI: 10.1057/9781137271426_12
    as

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