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Using Sensemaking Theory to Improve Risk Management and Risk Communication: What Can We Learn?

In: Selected Issues in Global Health Communications

Author

Listed:
  • Emily Haas
  • Patrick Yorio

Abstract

Risks and communication surrounding risks must be interpreted and responded to by employees in a way that honors the organization's health and safety (H&S) goals. This chapter integrates sensemaking theory and organizational risk management processes. In doing so, information is gleaned about gaps in risk communication messaging and dissemination. This proposed model has the potential to enhance the organizational and communication processes necessary to support the cognitive, motivation, and social coordination components in risk communication messaging that underlie H&S decision making.

Suggested Citation

  • Emily Haas & Patrick Yorio, 2018. "Using Sensemaking Theory to Improve Risk Management and Risk Communication: What Can We Learn?," Chapters, in: Muhiuddin Haider & Heather Nicole Platter & Bridget Higginbotham (ed.), Selected Issues in Global Health Communications, IntechOpen.
    • Handle: RePEc:ito:pchaps:145224
    DOI: 10.5772/intechopen.75725
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    File URL: https://www.intechopen.com/chapters/60101
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    More about this item

    Keywords

    behavior change; decision making; health and safety management systems; risk communication; risk management; sensemaking;
    All these keywords.

    JEL classification:

    • I10 - Health, Education, and Welfare - - Health - - - General

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