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Companion robots for well-being: a review and relational framework

In: Research Handbook on Services Management

Author

Listed:
  • Andrea Ruggiero
  • Dominik Mahr
  • Gaby Odekerken-Schröder
  • Tiziana Russo Spena
  • Cristina Mele

Abstract

Addressing the need for more comprehensive research on social and service robots, this chapter offers a systematic understanding of the realm of companion robots and their role in fostering well-being. An integrated framework is proposed that highlights the stimulus-organism-response process, resulting in five dimensions - interface (S), interaction (S), companionship (O), support (R) and well-being (R) - and 13 sub-dimensions. We present three illustrative cases - Vector, Joy For All and Miko - that provide additional details and arguments in relation to our integrative framework.

Suggested Citation

  • Andrea Ruggiero & Dominik Mahr & Gaby Odekerken-Schröder & Tiziana Russo Spena & Cristina Mele, 2022. "Companion robots for well-being: a review and relational framework," Chapters, in: Mark M. Davis (ed.), Research Handbook on Services Management, chapter 21, pages 309-330, Edward Elgar Publishing.
    • Handle: RePEc:elg:eechap:20189_21
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