Business Process Management Cases
Editor
- Jan vom Brocke(University of Liechtenstein)Jan Mendling(Vienna University of Economics & Business)
Abstract
Individual chapters are listed in the "Chapters" tab
Suggested Citation
DOI: 10.1007/978-3-319-58307-5
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Book Chapters
The following chapters of this book are listed in IDEAS- Jan Brocke & Jan Mendling, 2018. "Frameworks for Business Process Management: A Taxonomy for Business Process Management Cases," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 1-17, Springer.
- Corinne Reisert & Sarah Zelt & Joerg Wacker, 2018. "How to Move from Paper to Impact in Business Process Management: The Journey of SAP," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 21-36, Springer.
- Josef Blasini & Susanne Leist & Werner Merkl, 2018. "Developing and Implementing a Process-Performance Management System: Experiences from S-Y Systems Technologies Europe GmbH—A Global Automotive Supplier," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 37-55, Springer.
- Christian Czarnecki, 2018. "Establishment of a Central Process Governance Organization Combined with Operational Process Improvements," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 57-76, Springer.
- Andrej Kovačič & Gregor Hauc & Brina Buh & Mojca Indihar Štemberger, 2018. "BPM Adoption and Business Transformation at Snaga, a Public Company: Critical Success Factors for Five Stages of BPM," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 77-89, Springer.
- Thanh Tran Thi Kim & Erhard Weiss & Christoph Ruhsam & Christoph Czepa & Huy Tran & Uwe Zdun, 2018. "Enabling Flexibility of Business Processes Using Compliance Rules: The Case of Mobiliar," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 91-109, Springer.
- Bartosz Woliński & Saimir Bala, 2018. "Comprehensive Business Process Management at Siemens: Implementing Business Process Excellence," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 111-124, Springer.
- Wasana Bandara & Rehan Syed & Bandula Ranathunga & K. B. Sampath Kulathilaka, 2018. "People-Centric, ICT-Enabled Process Innovations via Community, Public and Private Sector Partnership, and e-Leadership: The Case of the Dompe eHospital in Sri Lanka," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 125-148, Springer.
- Stijn Viaene & Joachim Bergh, 2018. "Fast Fish Eat Slow Fish: Business Transformation at Autogrill," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 149-166, Springer.
- Michael Rosemann, 2018. "The NESTT: Rapid Process Redesign at Queensland University of Technology," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 169-185, Springer.
- Amy Looy & Sabine Rotthier, 2018. "Kiss the Documents! How the City of Ghent Digitizes Its Service Processes," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 187-204, Springer.
- José Ricardo Cereja & Flavia Maria Santoro & Elena Gorbacheva & Martin Matzner, 2018. "Application of the Design Thinking Approach to Process Redesign at an Insurance Company in Brazil," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 205-233, Springer.
- Thomas Karle & Kurt Teichenthaler, 2018. "Collaborative BPM for Business Transformations in Telecommunications: The Case of “3”," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 235-255, Springer.
- Elisa Marengo & Patrick Dallasega & Marco Montali & Werner Nutt & Michael Reifer, 2018. "Process Management in Construction: Expansion of the Bolzano Hospital," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 257-274, Springer.
- Robert Andrews & Moe Wynn & Arthur H. M ter Hofstede & Jingxin Xu & Kylie Horton & Paul Taylor & Sue Plunkett-Cole, 2018. "Exposing Impediments to Insurance Claims Processing," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 275-290, Springer.
- Tom Thaler & Sabine Norek & Vittorio Angelis & Dirk Maurer & Peter Fettke & Peter Loos, 2018. "Mining the Usability of Process-Oriented Business Software: The Case of the ARIS Designer of Software AG," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 291-310, Springer.
- Robert Andrews & Suriadi Suriadi & Moe Wynn & Arthur H. M. ter Hofstede & Sean Rothwell, 2018. "Improving Patient Flows at St. Andrew’s War Memorial Hospital’s Emergency Department Through Process Mining," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 311-333, Springer.
- Martin Matzner & Florian Plenter & Jan H. Betzing & Friedrich Chasin & Moritz Hoffen & Matthias Löchte & Sarah Pütz & Jörg Becker, 2018. "CrowdStrom: Analysis, Design, and Implementation of Processes for a Peer-to-Peer Service for Electric Vehicle Charging," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 337-359, Springer.
- Christoph Duelli & Robert Keller & Jonas Manderscheid & Andreas Manntz & Maximilian Röglinger & Marco Schmidt, 2018. "Enabling Flexible Laboratory Processes: Designing the Laboratory Information System of the Future," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 361-379, Springer.
- Ingo Rau & Iris Rabener & Jürgen Neumann & Svetlana Bloching, 2018. "Managing Environmental Protection Processes via BPM at Deutsche Bahn," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 381-396, Springer.
- Søren Debois & Thomas Hildebrandt & Morten Marquard & Tijs Slaats, 2018. "Hybrid Process Technologies in the Financial Sector: The Case of BRFkredit," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 397-412, Springer.
- Jörg Becker & Nico Clever & Justus Holler & Maria Neumann, 2018. "Business Process Management in the Manufacturing Industry: ERP Replacement and ISO 9001 Recertification Supported by the icebricks Method," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 413-429, Springer.
- Matthias Schrepfer & Matthias Kunze & Gunnar Obst & Juliane Siegeris, 2018. "Why Are Process Variants Important in Process Monitoring? The Case of Zalando SE," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 431-448, Springer.
- Roland Leitz & Andreas Solti & Alexander Weinhard & Jan Mendling, 2018. "Adoption of RFID Technology: The Case of Adler—A European Fashion Retail Company," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 449-461, Springer.
- Jan Suchy & Milan Suchy & Michal Rosik & Agnes Valkova, 2018. "Automate Does Not Always Mean Optimize: Case Study at a Logistics Company," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 463-483, Springer.
- Bernhard Schindlbeck & Peter Kleinschmidt, 2018. "Integrate Your Partners into Your Business Processes Using Interactive Forms: The Case of Automotive Industry Company HEYCO," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 485-501, Springer.
- Mirko Kloppenburg & Janina Kettenbohrer & Daniel Beimborn & Michael Bögle, 2018. "Leading 20,000+ Employees with a Process-Oriented Management System: Insights into Process Management at Lufthansa Technik Group," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 505-520, Springer.
- Florian Imgrund & Christian Janiesch & Christoph Rosenkranz, 2018. "“Simply Modeling”: BPM for Everybody-Recommendations from the Viral Adoption of BPM at 1&1," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 521-540, Springer.
- Thomas Russack & Susanne Menges, 2018. "Supporting Process Implementation with the Help of Tangible Process Models," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 541-555, Springer.
- John Krogstie & Merethe Heggset & Harald Wesenberg, 2018. "Business Process Modeling of a Quality System in a Petroleum Industry Company," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 557-575, Springer.
- Jan Bührig & Thorsten Schoormann & Ralf Knackstedt, 2018. "Business Process Management in German Institutions of Higher Education: The Case of Jade University of Applied Science," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 577-592, Springer.
- Carina Alves & Iveruska Jatobá & George Valença & Glória Fraga, 2018. "Exploring the Influence of Organizational Culture on BPM Success: The Experience of the Pernambuco Court of Accounts," Management for Professionals, in: Jan vom Brocke & Jan Mendling (ed.), Business Process Management Cases, pages 593-610, Springer.
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