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Zero Outage
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Abstract
Individual chapters are listed in the "Chapters" tab
Suggested Citation
DOI: 10.1007/978-3-319-53739-9
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Book Chapters
The following chapters of this book are listed in IDEAS- Stephan Kasulke & Jasmin Bensch, 2017. "Introduction – Zero Outage as a Guiding Principle for IT," Management for Professionals, in: Zero Outage, chapter 1, pages 1-3, Springer.
- Stephan Kasulke & Jasmin Bensch, 2017. "Different Perspectives on Quality," Management for Professionals, in: Zero Outage, chapter 2, pages 5-12, Springer.
- Stephan Kasulke & Jasmin Bensch, 2017. "ISO, ITIL & Co. – A Baseline and Orientation How-To," Management for Professionals, in: Zero Outage, chapter 3, pages 13-22, Springer.
- Stephan Kasulke & Jasmin Bensch, 2017. "Focus on Quality – Trends and the Realities of Business," Management for Professionals, in: Zero Outage, chapter 4, pages 23-26, Springer.
- Stephan Kasulke & Jasmin Bensch, 2017. "Building a Solid Foundation: The Four Cornerstones of Quality Management," Management for Professionals, in: Zero Outage, chapter 5, pages 27-31, Springer.
- Stephan Kasulke & Jasmin Bensch, 2017. "Quality in the Organization: From Individual Functions to a Zero Outage Organization," Management for Professionals, in: Zero Outage, chapter 6, pages 33-36, Springer.
- Stephan Kasulke & Jasmin Bensch, 2017. "Operational Quality: Zero Outage Ensures Reliability and Sustainability," Management for Professionals, in: Zero Outage, chapter 7, pages 37-64, Springer.
- Stephan Kasulke & Jasmin Bensch, 2017. "The Zero Outage Quality Roadmap: Ensuring Quality Step by Step," Management for Professionals, in: Zero Outage, chapter 8, pages 65-71, Springer.
- Stephan Kasulke & Jasmin Bensch, 2017. "Quality in Projects: Achieving Success through Standards and Transparency," Management for Professionals, in: Zero Outage, chapter 9, pages 73-91, Springer.
- Stephan Kasulke & Jasmin Bensch, 2017. "From Customer Perception to Customer Satisfaction," Management for Professionals, in: Zero Outage, chapter 10, pages 93-107, Springer.
- Stephan Kasulke & Jasmin Bensch, 2017. "The Challenge of Statutory Regulations," Management for Professionals, in: Zero Outage, chapter 11, pages 109-113, Springer.
- Stephan Kasulke & Jasmin Bensch, 2017. "Ensuring Maximum Security," Management for Professionals, in: Zero Outage, chapter 12, pages 115-119, Springer.
- Stephan Kasulke & Jasmin Bensch, 2017. "Business Continuity Management: Managing Crises Successfully," Management for Professionals, in: Zero Outage, chapter 13, pages 121-124, Springer.
- Stephan Kasulke & Jasmin Bensch, 2017. "Partner and Supplier Management: Achieving Success Together," Management for Professionals, in: Zero Outage, chapter 14, pages 125-129, Springer.
- Stephan Kasulke & Jasmin Bensch, 2017. "Initiating and Growing a Zero Outage Culture," Management for Professionals, in: Zero Outage, chapter 15, pages 131-148, Springer.
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