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CRM Systems in Industrial Companies

Author

Listed:
  • Andrea Perna

    (Uppsala University)

  • Enrico Baraldi

    (Uppsala University)

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Suggested Citation

  • Andrea Perna & Enrico Baraldi, 2014. "CRM Systems in Industrial Companies," Palgrave Macmillan Books, Palgrave Macmillan, number 978-1-137-33566-1, October.
    • Handle: RePEc:pal:palbok:978-1-137-33566-1
    DOI: 10.1057/9781137335661
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    Cited by:

    1. Gheorghe Zaman & Nicoleta Valentina Florea & Constantin Aurelian Ionescu & Dan Marius Coman & Doina Constanta Mihai & Nicoleta Luminita Gudanescu Nicolau, 2022. "Mathematical Model for Determining Costs of Unsatisfied Customers of HoReCa Industry," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 24(59), pages 268-268.

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