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The Service Providers

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  • Dana Yagil

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Suggested Citation

  • Dana Yagil, 2008. "The Service Providers," Palgrave Macmillan Books, Palgrave Macmillan, number 978-0-230-58267-5, December.
    • Handle: RePEc:pal:palbok:978-0-230-58267-5
    DOI: 10.1057/9780230582675
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    Cited by:

    1. Luria Gil & Gal Iddo & Yagil Dana, 2015. "Spending more time with the customer: service-providers’ behavioral discretion and call-center operations," Service Business, Springer;Pan-Pacific Business Association, vol. 9(3), pages 427-443, September.
    2. Rula Odeh Alsawalqa, 2020. "Emotional labour, social intelligence, and narcissism among physicians in Jordan," Palgrave Communications, Palgrave Macmillan, vol. 7(1), pages 1-12, December.
    3. Qutaiba Adeeb Odat & Hashem Alshurafat & Mohannad Obeid Al Shbail & Husam Ananzeh & Hamzeh Al Amosh, 2023. "Factors Affecting Accountants’ Adoption of Remote Working: Evidence from Jordanian Governmental Organizations," Sustainability, MDPI, vol. 15(17), pages 1-23, September.

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