IDEAS home Printed from https://ideas.repec.org/a/zbw/fubjbm/103563.html
   My bibliography  Save this article

CASE: Managing key account disruption in the logistics industry

Author

Listed:
  • Wernicke, Carolin
  • Saab, Samy
  • Kleinaltenkamp, Michael

Abstract

Carl Rogers needs to make up his mind on what to suggest to his boss. There have been major changes in the buying center of the key account customer he is responsible for. He now needs to decide how to continue the existing relationship and how to proceed with the potential new ones.

Suggested Citation

  • Wernicke, Carolin & Saab, Samy & Kleinaltenkamp, Michael, 2014. "CASE: Managing key account disruption in the logistics industry," jbm - Journal of Business Market Management, Free University Berlin, Marketing Department, vol. 7(3), pages 406-413.
    • Handle: RePEc:zbw:fubjbm:103563
    as

    Download full text from publisher

    File URL: https://www.econstor.eu/bitstream/10419/103563/1/799767883.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Jean Debrie & Elisabeth Gouvernal, 2006. "Intermodal Rail in Western Europe: Actors and Services in a New Regulatory Environment," Growth and Change, Wiley Blackwell, vol. 37(3), pages 444-459, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Emeric Lendjel, 2009. "L'impact de la crise sur les dynamiques sectorielles dans les transports internationaux," Université Paris1 Panthéon-Sorbonne (Post-Print and Working Papers) halshs-00636502, HAL.
    2. Antoine Fremont, 2012. "PORTRAIT D'ENTREPRISE - A.P. Møller : leader mondial du transport maritime," Post-Print hal-02115195, HAL.
    3. Guerrero, David, 2014. "Deep-sea hinterlands: Some empirical evidence of the spatial impact of containerization," Journal of Transport Geography, Elsevier, vol. 35(C), pages 84-94.
    4. Rodrigue, Jean-Paul & Notteboom, Theo, 2010. "Comparative North American and European gateway logistics: the regionalism of freight distribution," Journal of Transport Geography, Elsevier, vol. 18(4), pages 497-507.
    5. Rodrigue, Jean-Paul & Debrie, Jean & Fremont, Antoine & Gouvernal, Elisabeth, 2010. "Functions and actors of inland ports: European and North American dynamics," Journal of Transport Geography, Elsevier, vol. 18(4), pages 519-529.
    6. Franc, Pierre & Van der Horst, Martijn, 2010. "Understanding hinterland service integration by shipping lines and terminal operators: a theoretical and empirical analysis," Journal of Transport Geography, Elsevier, vol. 18(4), pages 557-566.
    7. Frémont, Antoine & Franc, Pierre, 2010. "Hinterland transportation in Europe: Combined transport versus road transport," Journal of Transport Geography, Elsevier, vol. 18(4), pages 548-556.
    8. David Guerrero & Jean-Claude Thill, 2023. "Port competition in contestable hinterlands: The case of preferential relationships and barrier effects in Central Europe," Post-Print hal-04166277, HAL.
    9. Adolf K.Y. Ng & Zaili Yang & Stephen Cahoon & Paul T.W. Lee & Jason Monios, 2016. "Intermodal Transport as a Regional Development Strategy: The Case of Italian Freight Villages," Growth and Change, Wiley Blackwell, vol. 47(3), pages 363-377, September.
    10. Emeric Lendjel, 2009. "L'impact de la crise sur les dynamiques sectorielles dans les transports internationaux," Post-Print halshs-00636502, HAL.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:zbw:fubjbm:103563. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: ZBW - Leibniz Information Centre for Economics (email available below). General contact details of provider: http://jbm-online.net/index.php/jbm/index .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.