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Internet Information Relevance of Financial Institutions: Evidence from Taiwan

Author

Listed:
  • Shuching Chou

    (Department of Graduate Institute of Finance, National Yunlin University of Science & Technology, Taiwan, 123, Section 3, University Road, Touliu, Yunlin, Taiwan 640, Taiwan)

  • Tze-Yu Yen

    (Department of Finance, National Chung Cheng University, Taiwan, 168 University Rd., Min-Hsiung, Chia-Yi, Taiwan 62102, Taiwan)

  • Yen-Hui Kuo

    (Department of Graduate Institute of Finance, National Yunlin University of Science and Technology, Touliu, Taiwan;
    Ministry of Finance, Taichung Customs Office, 123, Section 3, University Road, Touliu, Yunlin, Taiwan 640, Taiwan)

Abstract

This study investigates the perception of factors that are likely to influence the Internet information relevance of financial institutions. The media richness theory and stakeholder theory point out that the extent of information and stakeholder communication will influence the utilization of online information, while not many of these discussions are associated with financial institutions. This study integrates seven information categories into three constructs: sufficiency, stakeholder communication and external supervision, using a structural equation model to examine whether the three constructs relate to information utilization. The results show that stakeholder communication and external oversight are significantly related to the user's intention to utilize online information of financial institutions, while information sufficiency is not. These findings correspond to stakeholder theory as well as international guidelines that emphasize external oversight of financial institutions.

Suggested Citation

  • Shuching Chou & Tze-Yu Yen & Yen-Hui Kuo, 2011. "Internet Information Relevance of Financial Institutions: Evidence from Taiwan," Review of Pacific Basin Financial Markets and Policies (RPBFMP), World Scientific Publishing Co. Pte. Ltd., vol. 14(04), pages 647-670.
    • Handle: RePEc:wsi:rpbfmp:v:14:y:2011:i:04:n:s0219091511002275
    DOI: 10.1142/S0219091511002275
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    References listed on IDEAS

    as
    1. Frederic S Mishkin, 2004. "Can Central Bank Transparency Go Too Far?," RBA Annual Conference Volume (Discontinued), in: Christopher Kent & Simon Guttmann (ed.),The Future of Inflation Targeting, Reserve Bank of Australia.
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    3. Alnoor Ebrahim & Steve Herz, 2007. "Accountability in Complex Organizations: World Bank Responses to Civil Society," Harvard Business School Working Papers 08-027, Harvard Business School.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Financial institutions; internet reporting; stakeholder theory; structural equation model;
    All these keywords.

    JEL classification:

    • G1 - Financial Economics - - General Financial Markets
    • G2 - Financial Economics - - Financial Institutions and Services
    • G3 - Financial Economics - - Corporate Finance and Governance

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