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Twitter Content Categorisation: A Public Library Perspective

Author

Listed:
  • Ali Shiri

    (School of Library and Information Studies, University of Alberta, Edmonton, AB, Canada)

  • Dinesh Rathi

    (School of Library and Information Studies, University of Alberta, Edmonton, AB, Canada)

Abstract

With the rise of social media, many library and information services have begun to incorporate a wide variety of social media and social networking applications into their systems and services. Among the mainstream social networking applications, micro-blogging, in general, and Twitter, in particular, have gained increasing popularity. This paper reports the results of an exploratory study of the application of Twitter in the context of a large public library system. Specifically, this study has sampled, content analysed and categorised a select number of tweets created by a public library system in order to identify and document the ways in which Twitter can be used for various information services and knowledge management practices in public libraries. One of the main outcomes of this study is a tweet categorisation scheme that has a specific focus on the information services offered by public libraries.

Suggested Citation

  • Ali Shiri & Dinesh Rathi, 2013. "Twitter Content Categorisation: A Public Library Perspective," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 12(04), pages 1-8.
    • Handle: RePEc:wsi:jikmxx:v:12:y:2013:i:04:n:s0219649213500354
    DOI: 10.1142/S0219649213500354
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    Cited by:

    1. Mimi Tse & Lukkahatai N & Kin Cheung & Angel Tang & Shamay Ng & Rick Kwan & Lukkahatai N, 2019. "International Education Collaboration Using Social Media in Teaching and Learning Pain Management," Biomedical Journal of Scientific & Technical Research, Biomedical Research Network+, LLC, vol. 19(2), pages 14253-14256, July.
    2. Divine Q. Agozie & Muesser Nat, 2022. "Do communication content functions drive engagement among interest group audiences? An analysis of organizational communication on Twitter," Palgrave Communications, Palgrave Macmillan, vol. 9(1), pages 1-9, December.

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