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An Investigation Of The Contents And Consequences Of Major Organizational Innovations

Author

Listed:
  • PETER TOTTERDELL

    (Institute of Work Psychology, University of Sheffield, England)

  • DESMOND LEACH

    (Institute of Work Psychology, University of Sheffield, England)

  • KAMAL BIRDI

    (Institute of Work Psychology, University of Sheffield, England)

  • CHRIS CLEGG

    (Institute of Work Psychology, University of Sheffield, England)

  • TOBY WALL

    (Institute of Work Psychology, University of Sheffield, England)

Abstract

To compare the consequences of different types of major organizational innovation and to identify the characteristics of more beneficial innovations, a telephone interview survey of senior managers from 513 UK organizations was conducted. Although 90% of major innovations were reported to have an overall beneficial impact, statistical analyses showed that specific effects on finances, employee relations, customers, and quality of life depended on the type of innovation and its characteristics. The effects of different types of innovation were related but not reducible to their characteristics. The findings suggest that a more differentiated view of the outcomes of innovation is both possible and useful.

Suggested Citation

  • Peter Totterdell & Desmond Leach & Kamal Birdi & Chris Clegg & Toby Wall, 2002. "An Investigation Of The Contents And Consequences Of Major Organizational Innovations," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 6(04), pages 343-368.
  • Handle: RePEc:wsi:ijimxx:v:06:y:2002:i:04:n:s1363919602000641
    DOI: 10.1142/S1363919602000641
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    Citations

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    Cited by:

    1. Anna Kwiotkowska & Magdalena Gebczynska, 2021. "Causal Pathways of Innovation Orientation, Sustainability, Leadership and Social Performance," European Research Studies Journal, European Research Studies Journal, vol. 0(3), pages 32-54.
    2. Simpson, Penny M. & Siguaw, Judy A. & Enz, Cathy A., 2006. "Innovation orientation outcomes: The good and the bad," Journal of Business Research, Elsevier, vol. 59(10-11), pages 1133-1141, October.
    3. Donard Games & Ranggi Putri Rendi, 2019. "The effects of knowledge management and risk taking on SME financial performance in creative industries in an emerging market: the mediating effect of innovation outcomes," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 9(1), pages 1-14, December.
    4. Erkut Altindag & Cemal Zehir & A. Acar, 2011. "Strategic Orientations and Their Effects on Firm Performance in Turkish Family Owned Firms," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 1(1), pages 18-36, June.
    5. Dimitrios Kafetzopoulos & Evangelos Psomas, 2016. "ORGANISATIONAL LEARNING, NON-TECHNICAL INNOVATION AND CUSTOMER SATISFACTION OF SMEs," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(03), pages 1-28, April.
    6. Andreas A. Kouspos & Photis M. Panayides & Dimitris A. Tsouknidis, 2023. "The relationship between technical innovation and financial performance in shipping firms," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 25(4), pages 698-727, December.
    7. Arranz, N. & Arroyabe, M.F. & Li, Jun & de Arroyabe, J.C. Fernandez, 2019. "An integrated model of organisational innovation and firm performance: Generation, persistence and complementarity," Journal of Business Research, Elsevier, vol. 105(C), pages 270-282.
    8. Goldbach, Kristin & Rotaru, Andreea Mihaela & Reichert, Stefan & Stiff, George & Gölz, Sebastian, 2018. "Which digital energy services improve energy efficiency? A multi-criteria investigation with European experts," Energy Policy, Elsevier, vol. 115(C), pages 239-248.

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