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ERP Implementation Project at TS Group

Author

Listed:
  • James C. Y. Lee

    (Department of Information and Systems Management, Hong Kong University of Science and Technology, Clear Water Bay, Hong Kong, China)

  • R. S. M. Lau

    (Department of Information and Systems Management, Hong Kong University of Science and Technology, Clear Water Bay, Hong Kong, China)

Abstract

This case illustrates the challenges and opportunities for TSG, a leading company in household products, to implement an enterprise resource planning (ERP) system. Arguments for and against adopting an ERP solution were discussed throughout the company's decision-making process. Once the implementation project was approved, the company planned to implement the general ledger module in its corporate office in Hong Kong before a full implementation of other modules in China. As experienced by other companies in implementing their ERP systems, technicality was often not so much the major issues as the people, users, and coordination issues. Although the initial rollout in Hong Kong was delayed by three months, twice the time originally planned, the lessons learnt proved to be valuable in guiding the later implementation of such projects for other TSG subsidiaries. This case explores the issues and challenges associated with the implementation of ERP solutions.

Suggested Citation

  • James C. Y. Lee & R. S. M. Lau, 2005. "ERP Implementation Project at TS Group," Asian Case Research Journal (ACRJ), World Scientific Publishing Co. Pte. Ltd., vol. 9(02), pages 263-282.
    • Handle: RePEc:wsi:acrjxx:v:09:y:2005:i:02:n:s0218927505000630
    DOI: 10.1142/S0218927505000630
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    Cited by:

    1. Heidi Olander & Pia Hurmelinna-Laukkanen & Pia Heilmann, 2011. "DO SMEsBENEFIT FROM HRM-RELATED KNOWLEDGE PROTECTION IN INNOVATION MANAGEMENT?," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 15(03), pages 593-616.

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